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Secure Payment

All financial transactions with Mulungo.com are handled by an external partner. Mulungo.com will not be informed of any details regarding your transaction, except of the status thereof.

The entire financial transaction is governed through an Escrow agreement. Your order will only be processed once your payment has been received into the Escrow account. Payment to Mulungo.com will only be affected once the ownership of the shipment has been transferred into your name.

This provides a great level of security for both parties. You are secured of receiveing the goods you have paid for.

Our external financial partner is Stichting Loendersloot Finance

Adress:
Kooldreef 7
4700 RE ROOSENDAAL
The Netherlands

Banker: Rabobank-Moerdijk
Escrow Account: Iban: NL67RABO015988259 (all currencies) Swift: RABONL2U

Procedure

The complete order, payment and delivery procedure from Mulungo.com entails the following steps:

  1. MULUNGO sends confirmation of order the BUYER. Delivery is always ex-LOENDERSLOOT BONDED WAREHOUSE, unless otherwise stated in the PRO FORMA INVOICE.
  2. When BUYER accepts confirmation of order, MULUNGO sends PRO FORMA INVOICE to BUYER.
  3. BUYER pays 100% of PRO FORMA INVOICE on ESCROW ACCOUNT LOENDERSLOOT BONDED WAREHOUSE. See above for address and banking details.
  4. Upon confirmation by LOENDERSLOOT BONDED WAREHOUSE that PRO FORMA INVOICE is paid by buyer, MULUNGO will order and consequently arrange for transport to LOENDERSLOOT BONDED WAREHOUSE.
  5. Upon arrival of the goods at LOENDERSLOOT BONDED WAREHOUSE, after SGS inspection, if so desired by the BUYER and at his expense, which must take place no later than the working day following the date of arrival of the goods, ownership of the goods is transferred to the BUYER and payment is released, all coordinated by LOENDERSLOOT BONDED WAREHOUSE.